HARVEY RECOVERY: "WHAT DO I DO NEXT?"

CLICK HERE TO FIND GUIDES & INFO

Organizations and/or Individuals to Register *TO Help* and *FOR Help*

*** UPDATED 9/6 12:18PM CT — (Para Español haga clic aquí)

Ways to Request Assistance

  • Call 3-1-1 to report property damage in addition to contacting FEMA
  • Call 2-1-1 to find out what assistance is available
  • Call 844-965-1386 to receive help from Crisis Clean Up

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Sites for General Information

After the Storm Guide – https://www.unitedwayhouston.org/assets/uploads/documents/news-publications/Greater-Houston-after-the-storm-2017.pdf

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Other General Info

  • FEMA Claims are most often denied for small errors – keep trying
  • FEMA claims are also denied if your insurance claim is unfinished OR your claim is on a second property
  • Health Department Services will move to the multi-service centers when the major shelters (GRB & NRG) are closed
  • Housing Department is working to secure housing for displaced families
  • Don’t forget to document the damages and to help others document their damages (get the serial numbers off appliances for claims)
  • It’s a marathon; not a sprint
  • Don’t neglect self-care!

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(Information Below Last Updated: 8/31 3:23PM)

Live Updates from Mayor Sylvester Turner (On Twitter: @SylvesterTurner)

Live Updates from Official Agencies: https://twitter.com/gracerodriguez/lists/houwx-emergency-resources

For a medical/functional emergency call 211.
For shelters or help, inside Houston, dial 311. Outside Houston, dial 211
For a life-threatening emergency ONLY call 911.
If you need to be rescued, call 281-238-3430

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EMERGENCY & GOVERNMENT AGENCY CONTACT INFORMATION

Information and Other Aid/Assistance

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HOUSTON AREA SHELTERS

* TEXT YOUR ADDRESS TO 346-214-0739 TO FIND YOUR CLOSEST SHELTER! *

NOTE 8/29 7PM: GRB is no longer accepting evacuees or donations. Evacuees: Divert to Toyota Center; Volunteers: Bring donated items to BBVA Compass Stadium (2200 Texas Avenue.)
If you’re meeting people at George R Brown Convention Center: Enter at Hall E. http://www.grbhouston.com/george-r-brown-emergency-center/)

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OTHER COMMUNITY RESOURCES AND TIPS

If you lost your job because of Hurricane Harvey, you can apply for unemployment benefits online at https://apps.twc.state.tx.us/UBS/security/logon.do. Due to the impact to mail delivery, we encourage you to select direct deposit as your payment method.

* REMEMBER: TEXT YOUR ADDRESS TO 346-214-0739 TO FIND YOUR CLOSEST SHELTER! * 

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FOOD BANKS

To get help for yourself or community,  call 2-1-1 or your local food bank to learn about public food distributions and open agencies.

Once a federal disaster area is declared, Texas will also have the option to activate “D-SNAP,” a federally-funded program that provides food relief through EBT debit cards. However, community leaders in affected areas have to activate the program. They can do that by petitioning Texas Health & Human Services Commission at 877-787-8999.

To help out, contact your closest food bank and consider staples: Pop-top (canned) meat and fish, powdered milk, cereal, canned fruit, fruit cups, peanut butter and jelly. Cleaning supplies such as bleach and paper towels will also be accepted. In addition to donating at food bank facilities, local grocers may provide collection points for donations.

Contact information for all local food banks:

For more information on all of these food banks head to feedingtexas.org.

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DONATE! WAYS TO GIVE & SUPPORT RELIEF EFFORTS

TO VOLUNTEER TO HELP WITH RELIEF AND RECOVERY EFFORTS: https://goo.gl/forms/nZgsAFSQxGvo1pG62

Tax-exempt charities that have indicated they are accepting Harvey-specific donations include:

(Please note that these are not endorsements of a specific charity. If you’re not a fan of those organizations listed, there are many other charities which would welcome your support.)

Corporate donor sites and giving challenges include:

  • GoFundMe has created a landing page that aggregates the campaigns already created to help those affected by Harvey.
  • United Airlines will match the first $100,000 raised through its charitable campaign. United MileagePlus members who donate a minimum of $50 to any of United’s charitable partners will receive up to 1,000 bonus miles (details, which download as a pdf, are here). Remember that for tax purposes, if you receive something of value in exchange for a donation, your charitable deduction must be reduced accordingly.

In addition to financial donations, what else can you do?

  • The SPCA of Texas seeks foster homes to help care for displaced animals: www.spca.org/foster. They also need financial donations and in-kind donations, including cat litter, litter boxes, towels, blankets, large wire crates, toys, treats, pet beds, newspaper and gas gift cards.
  • Donate blood: Find your nearest donation center by entering your zip code here.
  • Buy a first responder and volunteers a meal! Groups like the Houston Police Department are trying to bring food to their people who are working hard in the field. By buying someone a meal, you help give them the energy to keep on helping others.

 

To add more resources to this list, please submit them here:  https://goo.gl/forms/M8bRTv1QFkBB4K343


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FLOODING & EVACUATION ASSISTANCE

Volunteer Rescuers: If you have a high-water vehicle or boat and can help with rescue efforts, call the Harris County Fire Marshal’s Office: (713) 881-3100

EVACUEES & VOLUNTEERS: TEXT YOUR ADDRESS TO 346-214-0739 TO FIND YOUR CLOSEST SHELTER!
* MAP TO THE NEAREST SHELTER: http://houstonsheltermap.com)
* MAP WITH NEEDS TO DONATE TO YOUR NEAREST SHELTER: https://sketch-city.github.io/harvey-needs/
* TO SUBMIT A NEW SHELTER OR NEED (for both shelter and individual needs): http://harveyneeds.org/

U.S. Coast Guard: The U.S. Coast Guard is conducting urban search and rescue in the city of Houston. If you are in need of rescue, call the U.S. Coast Guard Houston Command Center:

  • 281-464-4851 or 281-464-4852 or 281-464-4853 or 281-464-4854 or 282-464-4855
  • Additional Coast Guard emergency response number: 202-372-2100. Please call and provide name, # trapped,# pets, address, phone number.

Other County Emergency Operation Centers:

  • Brazoria:  979-864-1064
  • Montgomery: 936-523-3900
  • Harris: 713-881-3100
  • Galveston: 281-309-5002

Stay calm, do not panic. Get to high ground immediately.
Do not go into the attic, rescuers from the air cannot see you.
Mark the roof to be seen from the air. Wave sheets, towels, to be noticed from the air
More than 300 requests for urban search and rescue have been received by the U.S. Coast Guard Sector Houston Command Center. Currently there are five MH-65 Dolphin Helicopters conducting rescues in Houston, with four additional HH-60 Jayhawk Helicopters requested. Three Flood Punt Teams are locally poised to connect urban search and rescue.

Thank you! And please be safe out there.

 

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